FREMONT, CA – Concentrix today confirmed the previously announced acquisition of Convergys has officially closed and the integration with Concentrix has begun. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
The transaction makes Concentrix the second largest global provider of customer engagement services and enhances the company’s ability to deliver even greater transformation services to impact clients. The new combined Concentrix organization will provide services in more than 70 languages from approximately 275 locations in 40+ countries across 6 continents.
Every day, from more than 40 countries and across six continents, Concentrix, through its staff, delivers next generation customer experience and help companies better connect with their customers. It creates better business outcomes and helps differentiate its clients through technology, design, data, process, and people.
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; energy and public sector; media and communications; retail and e-commerce; travel and transportation. It stands by the motto, “We are Different by Design.”
Visit www.concentrix.com to learn more. Follow @Concentrix on Twitter, LinkedIn, Facebook, YouTube, and Instagram.